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Many roads crossing one another

Unlock Efficiency 

Making IT efficient for a business means optimizing technology systems, processes, and resources to boost performance and reduce costs. This includes streamlining workflows, automating tasks, upgrading infrastructure, and enhancing cybersecurity, all aligned with business goals to improve productivity and minimize downtime.

IT MANAGED WORKFLOW OVERVIEW

Assessment and Planning

  • Initial Evaluation: Analyze current IT infrastructure, processes, and needs.

  • Strategy Development: Create a tailored IT strategy aligned with business objectives.

Implementation

  • Setup and Configuration: Deploy and configure hardware, software, and network components.

  • System Integration: Ensure seamless integration with existing systems and applications.

Monitoring and Support

  • Continuous Monitoring: Use tools to monitor system performance, security, and availability in real-time.

  • Help Desk Support: Provide 24/7 support for troubleshooting and resolving IT issues.

Optimization

  • Performance Tuning: Optimize systems for better performance and efficiency based on monitoring data.

  • Resource Management: Adjust resources and configurations to meet evolving business needs.

Reporting and Review

  • Performance Reporting: Generate reports on system performance, incidents, and compliance.

  • Periodic Review: Assess IT strategy effectiveness and make adjustments as needed.

Continuous Improvement

  • Feedback Integration: Incorporate feedback and lessons learned to improve IT processes and workflows.

  • Strategic Updates: Regularly update IT strategy to align with business growth and technological advancements.

Stressed Man

ransomware

Stay ahead or
be outpaced

Spam 

Dark Web Monitoring

IoT

Artificial Intelligence

ZeroTrust

SharePoint

cloud

Firewall

VPN

Offsite Backups

SaaS

WE OFFER EVERYTHING YOU NEED

Will Keep you at the forefront

Remote Monitoring 
Patch Management 

Remote monitoring enables technicians to oversee installed applications, centralize ticket information on the device, troubleshoot issues remotely, and minimize customers' time on the phone.

These patches are often released by software vendors to address security vulnerabilities, fix bugs, and enhance functionality. The primary goal of patch management is to ensure that systems are up-to-date, secure, and running efficiently

SIEM - Security Information and Event Management

SIEM solutions are used to monitor, identify, and alert on suspicious activities, helping organizations to improve their overall security posture.

Hardware Lifecycle Management
Local Support and Help Desk

Lifecycle management is crucial for managing costs, ensuring compliance, and optimizing the performance of assets over time. It is commonly applied in various industries, including IT, manufacturing, and infrastructure management.

With our local support team, you can rest assured that your business won't be handed off to a third-party company unfamiliar with your needs. We employ dedicated local technicians who understand your operations and are committed to providing personalized service.

Hands on Training

RedArx will offer training to your staff, ensuring they understand how to use functions and features efficiently and effectively. We provide both onsite and online training options.

IT Planning for Executives
Adhoc Projects

Involves providing strategic support to business leaders by leveraging technology to achieve organizational goals. This includes aligning IT initiatives with business objectives, identifying opportunities for digital transformation, and ensuring that technology investments drive growth and efficiency.

IT Ad-Hoc Projects are crucial for maintaining agility within an organization, allowing IT teams to respond promptly to unexpected needs and ensure the smooth operation of technology systems.

Microsoft 365 & Cloud Services

A suite of productivity tools and cloud services like Word, Excel, and Teams, designed for seamless collaboration, secure data access, and enhanced productivity from anywhere.

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